PharmaOSby Zenski · Pharmacy management, simplified
Request data deletion
Last updated: 6 August 2026 · Applies to the PharmaOS app
(com.zenski.pharmaos) on Android, iOS and web
You can ask us to delete your PharmaOS account and personal data at any time. This page explains exactly how to ask, what gets deleted, what has to be kept, and how long it takes.
How to request
Or by email. Write to info.zenski@gmail.com from the email address on your account, with the subject "PharmaOS data deletion request". Using your account's own email address is how we verify the request is really yours.
What is deleted
Your personal data is always erased or irreversibly anonymised:
| Data | What happens |
|---|---|
| Your name | Replaced with "Deleted user" |
| Your phone number | Erased |
| Your profile picture | Erased |
| Your email / sign-in | Permanently disabled and removed from the login record |
| Access to every pharmacy | Revoked |
| Push notification tokens | Deleted |
| Notification preferences & read state | Deleted |
| Data cached on your device | Removed when you sign out or uninstall |
If you never created any record that has to be retained, your account is hard-deleted in full — nothing is left behind.
What is kept, and why
A pharmacy's sales, purchases, ledgers and audit history are financial and regulatory records that record-keeping law requires be retained. They belong to the pharmacy, not to your personal account.
So if you created any of them, those records stay — but attributed to the anonymous "Deleted user" instead of to you. After anonymisation nothing in them identifies you. Erasing them would destroy a pharmacy's legally required books and its audit trail, which is why deletion is a reviewed request rather than an instant cascade.
If you own the pharmacy
Deleting your account does not delete the pharmacy. Remaining staff keep working normally. If you were the last active member, the pharmacy's access is suspended and its records are retained rather than destroyed, so the business can be recovered or its books produced if required.
To delete an entire pharmacy's business data, the request must come from that pharmacy's owner. Contact us and we will verify ownership before acting.
How long it takes
Requests are reviewed and processed by an administrator, normally within 30 days. We confirm by email once it is done. You can withdraw a request at any time before it is processed by contacting us.
Contact
Zenski — info.zenski@gmail.com
See also our Privacy Policy and
Terms & Conditions.